Our CEO Yale Lipschik was recently interviewed by the Examiner about how and why we use Facebook to interact with our customers.
We understand our customers are adopting usage of social media to research walk in tubs before they’re ready to buy or connect with us after the sale. We’re happy to help answer any questions our customers have wherever they are in their buying process and wherever they are comfortable doing it. We are dedicated to customer service and our customers should know that they can reach out to us on Facebook, too.
We also want another opportunity to educate our customers about walk in tubs, walk in showers, safe bathing tips, and more. We like to keep our Facebook page fresh and updated with useful information. We’ll also post some entertaining news stories to keep our page interesting.