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What Our Customers Are Saying

Our Only Regret is Not Calling Sooner
My wife and I were having difficulty getting in and out of our garden tub. We did a significant amount of research online before making the decision to go with Independent Home. They made us feel comfortable every step of the way and the technician that came out to see us wasn’t pushy in the least. We love our walk-in tub and the only thing we regret is not calling them sooner. Thank you Independent Home.

Scott of Phoenix, AZ
Consumer Affairs

Quality of Life Improvement
My mother is an ovarian cancer survivor.  I knew from the first call that this was the right company for us.  From the customer service to the field tech to the install team, everyone was top-notch and made my mother and I feel very comfortable and confident that we had made the right decision.  My mother loves her walk-in tub and wishes we had done this sooner.  I would highly recommend Independent Home to anyone looking to improve their safety and increase their quality of life.

Robert of Cave Creek, AZ
Consumer Affairs

Excellent Customer Service
Independent Home answered all my questions, were patient and the work they did was excellent. My parents are so happy with their new tub. Thank you!

Howard of Lawrence, NY
Consumer Affairs

A Wonderful Addition to Our Home
Independent Home came on time and worked hard. They cleaned up very well the whole time they were here. The spa looks great and will be a wonderful and safe addition to our home. We can’t wait to use it.

Peggy of Bryan, TX
Consumer Affairs

Exceptional Craftsmanship
The walk-in tub installation was exceptionally thought out and executed. The surrounding woodwork enclosure was very well done and because of the change in floor size, they expertly installed flooring. We are extremely pleased with the result and would recommend it to anyone. Independent Home was very easy to work with, agreeable and knowledgeable and consulted with us every step of the way. Well done!

Deb of Walker, MN
Consumer Affairs

Affordable Prices
I had a stroke and I couldn’t get in a regular bathtub. I purchased a walk-in tub from Independent Home that has the shower. Independent Home’s rep was nice and he explained everything to me. The installers were great. I love my Independent Home bathtub. The company was cheaper than most too. I’d recommend them to everybody.

Vicky of Eugene, OR
Consumer Affairs

Professional and Courteous Installers
Everything with Independent Home was top-notch. The installation team was very professional, courteous and cleaned up after themselves. The overall quality of the tub is outstanding. I have used it several times and I really like it.

Martin of Milton, FL
Consumer Affairs

Quality Beyond Expectation
I’m disabled and in a wheelchair so I went with the handicapped walk-in tub and I chose Independent Home because of their warranty. Their people were excellent and the installation was marvelous and expedient. The tub makes bathing a lot easier and safer. It was an enjoyable experience and the tub’s quality is beyond my expectation.

John of Long Beach, MS
Consumer Affairs

Installation in 1 Day
We purchased a tub and could not be more pleased. The tub is everything we had hoped for and more. The installers completed the installation in one day and were so professional and helpful. They explained everything perfectly and even left a phone number if we needed anything or had any questions. We are VERY satisfied. Thank you!

Marcia of Gig Harbor, WA
Consumer Affairs

Flexible and Easy Scheduling
Independent Home was very good, helpful and worked with us a great deal in terms of accommodating our schedule. For my wife, who has Parkinson’s, giving her a shower with her sitting down and me not having to bend way over is a really nice feature of a walk-in tub. It makes it easy for me to do that.

Joel of Westminster, SC
Consumer Affairs

I couldn’t possibly be any happier with the service I’ve received from Independent Home!
With my bad hip, the challenge of getting in and out of a traditional tub was becoming increasingly difficult. Luckily, my sales rep, Lucas, stepped in with a convenient and affordable solution. His honesty, upfront communication, and informative approach were refreshing, and with his help, I found exactly what I was looking for – a beautiful walk-in tub shower combo with a stunning rainfall shower head. The quality and design of this combo are not just aesthetically pleasing but also highly functional, which will make my life so much easier and safer. I had already signed the contract when Lucas surprised me with a Vacation Voucher I could use for a resort or a cruise! The Voucher added even more joy to my wonderful experience! It’s not just a voucher; it’s a symbol of their commitment to going above and beyond for their customers. Independent Home has provided me with everything I wanted and more, and I wholeheartedly recommend giving them a call if you’re in need of a solution like mine. They’ve made a significant difference in my life, and I couldn’t be more satisfied with their service. Thank you, Independent Home, for making my daily routine more comfortable!”



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